InSightful Your Privacy Matters
We believe in transparency. Here's exactly how we handle your data, what we're working to improve, and your rights as our user.
Important Notice
Last Updated: January 2025
InSightful is currently in beta development. We're committed to transparency about our current infrastructure and ongoing improvements to data security.
1. Information We Collect
Account Information
When you create an account, we collect basic information such as your email address and any profile information you choose to provide.
Conversation Data
Your conversations with Sophia (our AI companion) are processed to provide personalized mental wellness support. This includes:
- Messages you send to Sophia
- AI-generated responses
- Session metadata (timestamps, conversation length)
- Feedback you provide on AI responses
Usage Analytics
We collect anonymous usage data to improve our service, including page views, feature usage, and general app performance metrics.
2. How We Use Your Information
Provide AI Support
Generate personalized responses through our AI system to support your mental wellness journey
Improve Our Service
Analyze usage patterns to enhance AI responses and platform features
Research & Development
Advance our proprietary research in AI-powered mental wellness (always anonymized)
Communication
Send important updates about your account or our service
3. Current Infrastructure & Security
🚧 Beta Development Transparency
We believe in honest communication. InSightful is currently in beta, and we're using third-party cloud services to deliver our MVP. While we implement industry-standard security practices, we're actively working toward more robust infrastructure as we grow.
Current Security Measures
- HTTPS encryption for all data transmission
- Secure authentication and session management
- Regular security updates and monitoring
- Data minimization - we only collect what's necessary
Third-Party Services
Currently, we rely on reputable cloud service providers for hosting, AI processing, and data storage. These include:
- • Cloud hosting providers for application infrastructure
- • AI processing services for Sophia's responses
- • Analytics services for app improvement (anonymized data only)
4. Data Sharing & Third Parties
We Never Sell Your Data
Your personal information and conversations are never sold to third parties. Period.
Limited Sharing
We only share data in these specific circumstances:
- • With service providers who help us operate the platform (under strict confidentiality agreements)
- • When required by law or to protect safety
- • Anonymized, aggregated data for research purposes
5. Your Rights & Choices
Access & Control
- • View your stored data
- • Export your conversations
- • Update your information
- • Delete specific conversations
Account Management
- • Pause your account temporarily
- • Delete your account entirely
- • Opt out of research participation
- • Contact us with any concerns
6. Data Retention
Active Accounts: We retain your data while your account is active and for a reasonable period afterward to provide continuous service.
Account Deletion: When you delete your account, we remove your personal data within 30 days, though some anonymized data may be retained for research and improvement purposes.
Legal Requirements: Some data may be retained longer if required by law or for legitimate business purposes.
7. Updates & Changes
As InSightful evolves from beta to a mature platform, this privacy policy will be updated to reflect our improved infrastructure and practices. We'll notify you of any significant changes via email or through the app.
Our Commitment
As we grow, our commitment to your privacy will only strengthen. We're building InSightful to be a platform you can trust with your most personal thoughts and feelings.
8. Contact Us
Have questions about this privacy policy or how we handle your data? We're here to help and committed to transparency.
Privacy Questions
[email protected]Data Requests
[email protected]Last updated: January 2025 | InSightful Privacy Policy v1.0